Most of the Tourists who have travelled with us, talk about their experiences with our Tours, among their acquaintances, colleagues, friends ,and relatives. Our Superior Service, friendly approach ,comprehensive and ECONOMICAL Tour Itineraries ,good Hotels with hot and fresh food etc, are highlighted. They stand testimony to the Quality of our Tours Moreover, as mentioned above, our rates are most competitive, being   25% to 30% less than the others, at the same time maintaining the same or even better quality. This brings us more Tourists for future Tours. In short,a lot of goodwill for the company is generated by the Tourists, for which we are very grateful to them. We wish to recognize their contribution to the Growth of our Company, for which have come out with a scheme to reward them handsomely!!!

Membership of the club & benefits. (HHTC)
Those who have already travelled with us get automatic membership of this Club and will be issued a Card with their Membership Number, ABSOLUTELY FREE!!!  This entitles the Members to many benefits such as Free Travel / Deep Discount Tours, Lucky Draws, and a FREE get-together at a Cruise in Mumbai Harbour, with Dinner, as announced from time to time.

POINT SCHEME:
The company has come out with a scheme to grant point to HHTC Members,which can either be  enchased or adjusted,against future Tours.

OPERATION OF POINTS SCHEME:
1) The Members will get Points as given below, when the person/s referred by them goes on one of our Tours.
No. Of Tourists per Tour            Points earned per Tourist
        1 to 4                                                   300
        5 to 8                                                   350
        9 to 12                                                 400
      13 to 16                                                 500
   
 • For a Tour of minimum 5 Nights.
2) The points are credited to one’s Account when the Tourist who is referred confirms his/their participation in the Tour by filling up the Participation Form,with the existing Members Number on it, and pays the necessary charges.
    
3) Each Point is equal to Re1/-
4) One can accumulate the Points and redeem them in two ways: -
     a. Encash them OR
     b. Adjust them against future Tours.
5) Encash – As and when encashment is asked for,the amount equivalent to the Points is paid to the Member.
6) Adjustment against future Tours - As and when a Member  wishes to take our Tours in the future, He/She will be entitled to discounts to the  extent of cash value of the Points, plus an addition bonus of 50 % of cash value of the accumulated  Points. In case of the family members travelling with the Member Tourist,an additional discount of 5% per family member can be claimed.
7) The points are transferable amongst the family members.

TERMS
Rules & regulation:

Dear Tourists!
We always try to maintain a friendly atmosphere and make you feel secure and happy. We do not desire to have any misunderstanding between the Tour Escorts,our Company and yourselves at any time.
We request you to carefully read and understand the terms and conditions given below, before you register yourself for any of our Tours.
Thanking you,
Yours Faithfully,
From, Holiday Himalaya
Deepak Saha

Brochure Accuracy:
This brochure along with the Tour Tariff is published on 1st Aug 2004. All previous Brochures, letters and any other modes of circulation stand cancelled. Every effort is made to ensure Brochure accuracy at the time of going to press, based on the available information. We reserve the right to change any brochure information before or after a tour is booked due to any events beyond our control. Tour Itinerary, Tour price, departure dates and Hotels are subject to change. If we are aware of these changes sufficiently beforehand, we will inform you at the time of booking, otherwise our Tour Escort or Local Representative will inform you of the changes on the Tour.

Scope of Activity:
We are basically Travel and Holiday Organisers. We do not control or operate any Airline or any other mode of transport like Shipping, Railways, Cars, Buses etc. We also do not own or control any Hotel,Transport or other facility or the services mentioned in this brochure. We take utmost care in selecting all the factors for making your Holiday comfortable and enjoyable. We only select, but do not have any control in their running or functions. Therefore, we are not responsible for any injury, loss, personal harm, death or damage to the person/s or property which may be caused by or on account of any act or omission or default on the part of the management or employees of any independent contractor, arising out of our normal selection or inspection selection.

It is imperative for all the Tourists who are joining our Tour and those who are FIT (Free individual travel) to abide by and strictly comply and observe all the terms and conditions laid down herein.

Definition:
a. Client means the persons/persons in whose the persons name or whose     behalf     the booking is made.
b. Company means "HOLIDAY HIMALAYA"
c. Independent contractors means "any hotelier/hotel owner owner of any    airlines or shipping company or Railway Ferry Boat owner/operator/or    any other person or organization who have been selected by the    company to render services to the tour participant"

1. Legal discretion of the company:
a.There is no contract between the company and the client has received    the appropriate deposit. The full payment must be received in    accordance with procedures laid down in the payment term. If not paid    within that time, the company reserves the right to cancel the booking    with consequent loss of deposit and apply cancellation charges as    mentioned in this brochure.

b.The company has full discretion to cancel the application of any of the    designing the participants without assigning any reasons after    acceptance of the deposit but prior to commencement of the tour. In    the event the company terminates the contract, the company may    refund the deposit without payment of any interest.

c. All disputes pertaining to the tour and travel conducted by the    company and any crimes arising there under shall be Subject to Mumbai    jurisdiction only.

d.The company shall be entitled to amend, alter, vary or withdraw any    tour holiday   facility it has advertised or published or to substitute a    hotel or air journey, railway   journey, bus journey, commencement of    the tour or date etc. for the reasons which   may be deemed fit and    proper by the company and the participants shall have no   rights to    raise any dispute regarding the same.

e.Similarity, on account of political disturbance, epidemic, natural    calamities for   security problems if the company changes its route or    make any amendments in   the programs either from the point of view or    security or otherwise, the participants   shall be bound by the same. No    complaints that regarding will be entertained by   the company.

f. After commencement of the programs if the tour is to be cut short for  political or   other reasons or if in the program is to be curtailed before    the due period and the   company is compelled to bring the participants    back to Mumbai, the participants   shall not be entitled to ask for any    refund of the charges. The participants shall not   be entitled to have    any say regarding the changes in the programme.

g.Any claim or complaint by the client must be notified to the company in    writing   within 14 days of their end of the tour. No claim notified to the    company outside   this period will be entertained and the company shall    incur no liability in respect   thereof.

h.The company shall operate all tours with a minimum group size of 15    adults   paying passengers in each group. If the group strength falls    below 15 passenger then company reserves the right to    prepone/postpone/merge or cancel the tour. If   the tour is cancelled    due to above reasons the money paid by passengers will be   refunded    against the receipt copies.

2. No person other than the company, in writing has the authority to    vary, add,   amplify or valve any stipulation, representation term or    condition in this brochure.

3. In the event of the company exercising its right to amend or alter any    of the    services mentioned in the itinerary, after such tour and holiday    has been booked,    the client shall have the right.

a.To continue with the tour option or holiday which the company may offer.

b.To accept any alternative tour option the holiday, which the company    may offer.
   In either case the client shall not be entitled to, or the company shall    not be liable    to the client for any damage additional expense    consequences loss suffered by    him or to pay any amount as refund.

4.No liability or part of the company arising in way out of this contract in    respect of    any tour, holiday, excursion facility shall exceed the total    amount paid or agreed to    be paid for the tour and shall in no case    include any consequential loss or    additional expense whatsoever.

5. Independent contractor services: The liability of the company is    restricted to    the making of the reservation in accordance with the    passenger’s requirements.    The company will cease on the issue of a    ticket reservation and travel document to    the customer. The    company is not liable to the client for any loss of persons or    property    caused or damaged or suffered by the customer on account of    deficiency    in services by any independent contractor. Any gesture of    courtesy extended by    the company to the passenger to minimize    such loss or damage will not constitute    an admission of such liability    or a wavier.

6. It is hereby declared that the immunities provided under the contract    shall be    available to the company’s manager including tour escort’s    employee’s service and    agents but not the independent contractors    selected by the company.

7. If the client has any complaint in respect of services provided by the  independent    contractors the tour participants should immediately    notify the same independent    contract and a copy thereof should    handed over to the tour manager.

8. Loss of property or life
   The company shall in no circumstances whatsoever be liable to the    client or any   other person travelling for:

a. Any death, personal injury, sickness, accident, loss, delay, discomfort,    increase    expenses, consequential loss and/or any damage to baggage    or personal effects  however caused.

b. With respect to any change in flight schedule or meals not being not    being  served, expenses for the same have borne by the passengers.

c. For the delay or changes in the train, bus, airplane or ship or other    services,  sickness, weather conditions or strike, war, quarantine, or    any other cause  whatsoever. All the loss or expenses will have to be    borne by the passenger.

9. Booking and payment in terms:
a. The booking form must be duly filled and signed by the client.

b. At the time of booking each person have to pay a non-refundable    deposit of   Rs.7000 for Indian tours & Rs.10000/- for international    tours by cash cheque or DD   in favour of” Holiday Himalaya” payable at Mumbai along with the cost of rail or other    rail tickets and any    optional programme. The balance amount should be paid 30  days prior    to the date of departure of the tour. If the person fails to make   payment    in the stipulated time, the entire amount paid at the booking  shall deemed to the    cancellation charges and fortified and the  passenger shall not be entitled to the    refund for the same.

c. Passenger has to clear entire billing amount before departure of the    tour or travel.

d. Personal cheque is not acceptable 15 days prior to departure.

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